GoDaddy, what’s the F’n deal?


I’m updating this post because as many of you know (thanks for the emails and Tweets) LA Snark went down again today.  We’ve emailed GoDaddy countless times and their reply is always something like “send us a traceroute report” and “looks like the problem is with your computer.”   Yeah because all of Snarkville is sitting around sharing the same laptop.

What’s the deal?  People have mentioned Dreamhost, but someone on Twitter just said that their site went down today.  Where can LA Snark find a nice, friendly, host that will respond to inquiries with intelligent answers, and actually keep the site up and running?

[ad#inpost300]Here’s the rest of the post from December 08:

Image from NoDaddy.com

Hey we love GoDaddy’s ads as much as the next guy, but a website actually being viewable by the readers is kinda important.   We’ve received your emails and your tweets, and we’re asking GoDaddy what can be done to stop these random page load failures from happening.  Last time I asked I got this runaround answer about how we’re affected by other sites that are sharing server space with us, an explanation that makes sense to me but doesn’t seem right or like it should be my problem.  Apparently it is though.

Here’s my letter to GoDaddy:

I’ve been hosting LASnark.com with GoDaddy for over a year now, we’ve grown our readerbase very quickly and our first priority is making it easy for readers to get the content on our site.  Over the past 6 months readers have told us time and time again that we need to switch our server from GoDaddy to another host because the site will often not load for them.  We have done everything from removing excessive scripts and images to limiting the amount of content that appears on each page.  Still, including right now, the page fails to load.  Last time I was told this was because we are sharing space with other sites and we are affected by their sites.  This is unacceptable.
We are currently working on a post that will publicly respond to all of our readers that have complained and will determine if we keep hosting with GoDaddy or move to another host in the next couple weeks.
Please let us know what will be done to fix this as we cannot have any more readers unable to access our site.
Thank you,
Jack

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View Comments on “GoDaddy, what’s the F’n deal?”

  1. #1 Cotton Rohrscheib - Blog Archive » GoDaddy Denial of Service
    on Jan 15th, 2009

    [...] Regardless, complaints began circulating shortly after the outage. Los Angeles lifestyle blog LA Snark was one of the sites affected, which wrote about being confused and irritated. [...]

  2. #2 CloudShield Blog » Blog Archive » GoDaddy Goes Down
    on Jan 26th, 2009

    [...] being down and were quick to complain. Los Angeles based lifestyle blog LA Snark even posted a response to [...]

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